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Robert Longley

No More Calls from 'Rachel'

By November 21, 2012

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Looks like our old computerized telemarketing friend "Rachel from Cardholder Services" won't be calling again, after the Federal Trade Commission (FTC) finishes pulling the plug on the five companies responsible for millions of Rachel's scam- loaded robocalls.

For months, the five Arizona- and Florida-based companies responsible for "Rachel" placed millions of illegal prerecorded calls pitching a bogus credit card interest rate reduction plan.

According to FTC court complaints, after collecting up-front fees of up to $3,000 for their "services," the companies did little or nothing to actually help consumers.

"At the FTC, Rachel from Cardholder Services is public enemy number one," said FTC Chairman Jon Leibowitz in a press release. "We're cracking down on illegal robocalls by bringing law enforcement actions and pursuing technical solutions to the problem."

To help come up with those "technical solutions," the FTC in October announced a nationwide Robocall Challenge offering a $50,000 prize for to anyone who can develop an application to block robocalls.

Also See: How To File A Telemarketing Complaint

In separate complaints filed in U.S. district courts, the FTC seeks to permanently stop; Treasure Your Success, Ambrosia Web Design, A+ Financial Center, LLC, The Green Savers, LLC and Key One Solutions, LLC from placing automated telemarketing calls.

In each of the five cases, the courts issued temporary restraining orders immediately halting the companies' telemarketing operations pending further court proceedings. So, hang up, Rachel.

Most prerecorded telemarketing robocalls have been banned since Sept. 1, 2009. Since that date, telemarketers who place robocalls to consumers who have not agreed in writing to accept such calls may face penalties up to $16,000 per call.

Also See: 'Heather' Pays it Back as Consumers Get Checks


November 24, 2012 at 5:24 am
(1) Rachel says:

Yea it didnt work.
Still getting 2 calls a day.
It was one call a day until I told the guy what he could do to himself.

November 24, 2012 at 5:48 am
(2) usgovinfo says:

@Rachel: As the article says, the FTC just filed the court complaints. If companies are violating the temporary restraining orders, you should report it to the FTC…

How to Make a Telemarketing Complaint

Robert Longley

November 27, 2012 at 2:26 pm
(3) Pete says:

It didn’t work. Got a call from Rachel yesterday 11/26.

November 29, 2012 at 6:19 pm
(4) georgie says:

Now we are getting calls from Ann and several hangup calls…….

December 2, 2012 at 2:24 pm
(5) Why Bother says:

Nothing that you do will stop them from calling you. The major players behind this have made millions of dollars, which means that they are too big to fail. One of the major players specializes in aiding the rich with tax evasion and shell corporations set up in Belize
The FCC has temporarily halted 5 of the minor non profitable boiler rooms. They will receive a slap on the wrist and be back at it within a few days. In the meantime the calls will continue since the major money is being made with what is called a CNAM revenue-sharing program through companies like http://www.telephonemanagement.net
In their own words: Every day your company makes thousands of outbound phone calls. Every one of those calls generates revenue for many companies, why not yours? Our CNAM revenue-sharing program helps you make money every time a Caller ID request is made by a phone carrier. A high-traffic call center can lose hundreds to thousands of dollars a day to phone carriers by allowing them to charge for access to your own data.
You can now see why the criminals keep calling even though they know you won’t fall for their scam. If someone does make the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet. The only way to stop this is to contact the FBI and ask why this crime family is allowed to operate and facilitate the ongoing criminal operations. This is one of the reasons that the RICO act was put in place, so why aren’t they using it. Is this because this isn’t a high profile, news worthy operation or is the FBI too understaffed and busy with Homeland Security issues. Maybe if we were rich they would take this seriously, but then if we were rich we would be using that criminal organizations services and protecting them instead of trying to shut them down.
There is a blog site that has information on one of these operations: http://telemarketerspam.wordpress.com

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