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File IRS Complaints Online

Dateline: 05/25/00

Americans can now file complaints against employees of the Internal Revenue Service via the Internet as a service of the Treasury Inspector General for Tax Administration (TIGTA).

TIGTA began operation in January 1999 as part of the IRS Restructuring and Reform Act of 1998 to provide independent oversight of IRS activities. By employing audit and investigative services, TIGTA works to assure that IRS programs and operations are efficient, effective, and free of fraud, waste and abuse. Through these efforts, TIGTA plans to improve the processes of the IRS and to build the public's trust in the integrity and ethics of the people who administer the tax laws.

As part of its investigative role, TIGTA has set up the Hotline for Reporting Fraud, Waste and Abuse website for submitting complaints of fraud, waste, mismanagement or abuse in the programs or practices of the IRS.

Complaints about how much you have to pay, or the overall fairness or equity of the income tax system is not what the TIGTA is after. Rather, you should only report cases for which you have evidence of mismanagement or violations of the tax laws, rules, or regulations by employees or contractors of the IRS.

Individuals who file reports are completely protected by federal "whistleblower" laws which strictly prohibit the IRS or any other government agency from taking any action against you as a result of your complaint.

TIGTA can guarantee the confidentiality of complaints only if filed over the telephone, through snail-mail, or in person. They cannot guarantee confidentiality of complaints sent using the online form.

To submit complaints to TIGTA
For reporting cases of mismanagement or violations of the tax laws, rules, or regulations by employees or contractors of the IRS.

Online (Email Form)
Confidentiality not guaranteed. (Read disclaimer.)

By Phone
Call toll free: 1-800-366-4484

By Fax
Fax complaint to: (703) 812-1724

By Mail
Treasury Inspector General
for Tax Administration
Hotline
P.O. Box 589
Ben Franklin Station
Washington, DC 20044-0589

Local TIGTA Field Offices - Addresses & Phone Numbers

More E-Government Services
Other E-government services of the federal government.

Reference Links

US Department of Treasury
Parent agency of the IRS, Alcohol, Tobacco and Firearms, Secret Service, Customs, the Mint and many other agencies.

Internal Revenue Service
The Treasury agency charged with collecting taxes and enforcing the U.S. tax laws.

Filing Taxes Online
Another thing you can do about your taxes on the Internet is file your returns. Tax Planning Guide Shellie L. Moore has collected a great list of online tax resources.

Statute of Limitations
A summary of the rules regarding how much time the IRS has to audit your return, assess more tax, and collect unpaid tax, as well as how much time you have to claim your refunds. From
Tax Planning Guide Shellie L. Moore.


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