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Taxpayer Advocate Issues Report

Part 1: Complexity remains top problem, Tax Advocate tells Congress
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• Part 2: What Congress Should Do
 
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Complexity of the federal income tax law remains the top problem for both individual and business taxpayers, according to the National Taxpayer Advocate’s Annual Report to Congress for year 2000.

In presenting the report on Jan. 4, 2001, Acting National Taxpayer Advocate Henry Lamar told lawmakers, "This report shares our vision of what remains to be done to provide top quality service to America’s taxpayers."

Required to be delivered annually, the report details steps taken by the Taxpayer Advocate Service to help taxpayers resolve problems in dealing with the IRS and identifies areas of the tax law that most often cause those problems. The report contains a list of the 20 most serious problems encountered by taxpayers from the point of view of individuals, practitioners, and the Internal Revenue Service. Topping the list in this year’s report:

1. Complexity of Individual Tax Law

2. Complexity of Business Tax Law

3. Clarity and Tone of IRS Correspondence

4. Inability to Access Toll-Free Number

5. Burden on Small Businesses

6. Administration of Earned Income Tax Credit

7. Lack of One-Stop Service

8. Lack of Acknowledgement of Correspondence and Payments

9. Penalty Administration

10. Processing issues with the Offers in Compromise Program

The report also lists the 10 tax-related issues that most often ended up in tax court during 2000. Topping this list were: filing status, independent contractor vs. employer issues, and penalty and interest issues.

Next page > What Congress should do to help? > Page 1, 2

 

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