Jo Anne Barnhart, Commissioner of Social Security and Patrick OCarroll, Jr., Acting Inspector General of Social Security reported that SSA had received numerous reports about telephone calls or visits from people alleging to be Social Security employees. In each case, the person attempted to obtain personal information, such as a Social Security or bank account number, from the Social Security recipient.
"I find it very troubling that our most vulnerable citizens are being targeted by these unscrupulous people, Commissioner Barnhart stated. "I caution everyone to be extremely careful about releasing personal information."
The perpetrators, who identify themselves as Social Security employees, have used a variety of tactics to obtain personal information. In one instance, the caller said the Agency was experiencing a power outage and needed to verify the persons information. In another, the caller posed as an employee who needed to verify the recipients direct deposit information.
In a third, the recipient is told their Social Security benefits are being cut because they have inherited a house from a relative; an event that would not result in a reduction of their Social Security benefit according to Commissioner Barnhart. To help perpetrate the fraud, the caller then places the recipient on hold and plays the same on-hold recordings used by Social Security. When the caller gets back on the line, the recipient is then told proceeds from the sale of the house will be sent to them if they pay the back taxes.
Acting Inspector General OCarroll recommends people always take precautions when giving out personal information. You should never provide your Social Security number or other personal information over the telephone unless you initiated the contact, or are confident of the person to whom you are speaking, OCarroll said. "If in doubt, do not release information without first verifying the validity of the call." Barnhart and OCarroll recommend contacting the local Social Security office or Social Securitys toll-free number at 1-800-772-1213 to verify the legitimacy of the call. (If you are deaf or hard of hearing, call Social Security's TTY number at 1-800-325-0778.)
Acting Inspector General OCarroll notes that the Office of Inspector General (OIG) is working closely with the Agency to investigate all reports of suspicious activity. To report suspicious activity, please call the OIG Hotline at 1-800-269-0271. (If you are deaf or hard of hearing, call the OIG TTY number at 1-866-501-2101.) A Public Fraud Reporting form is also available online at OIGs Website: http://www.ssa.gov/oig/.