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Replace Your Medicare Card Over the Internet

Dateline: 09/16/00

The Social Security Administration (SSA) processes almost 750,000 requests for replacement Medicare cards every year. As part of the agency's growing E-government initiative, SSA has made it possible -- even easy -- for Medicare beneficiaries to order a replacement Medicare card over the Internet.

By visiting Social Security's secure Medicare Card Replacement Web site, Medicare participants will be able to request a replacement card by filling out an online form and sending it electronically to the agency. The Web site uses the highest commercially available encryption to ensure that your confidential information is secure as it travels over the Internet. Requests will be forwarded each day to the Health Care Financing Administration (HCFA), which will process the requests and mail the new cards to beneficiaries.

Internet requests for replacement Medicare cards should only be made during the SSA's online business hours (Eastern time) as follows:

Monday-Friday: 6 a.m. until 11 p.m.
Saturday : 8 a.m. until 8 p.m.
Sunday : 8 a.m. until 4 p.m.

You might need a replacement Medicare Card if:

  • You are a Medicare beneficiary and need to obtain medical services
  • Your Medicare card has been lost, stolen, destroyed or never received

Information you will need to order a replacement Medicare Card:

  • Your last (exact) payment amount or the month and year you last received a payment if you have received benefits in the last 12 months.
  • Your name as it appears on your most recent Social Security card
  • Your Social Security Number
  • Your Date of Birth
  • Your phone number in case we need to contact you about your request
  • Your e-mail address (optional)

    You might also need:
  • Your place of birth
  • Your mother's maiden name (for identity purposes)

Medicare beneficiaries can also apply for a replacement card by calling the Social Security Administration at Toll-Free 1-800-772-1213 or visiting one of SSA's 1300 field offices

Medicare turns 35

Enacted in July, 1965 to provide affordable health care to America's elderly citizens, Medicare now serves 39 million seniors and disabled Americans. The Medicare trustees estimate Medicare solvency through 2025, longer than ever before, and that Medicare will go on to serve an estimated 77 million Americans by 2030.

Reference Links

Medicare Card Replacement Web site
Apply for a replacement Medicare card on via this new online service of the Social Security Administration. 

Medicare Premiums for 2000
Payments, coverage levels, premiums and deductible amounts for Medicare coverage during 2000.

Health Care Financing Administration
HCFA is the government agency responsible for administering the Medicare and Medicaid programs currently providing health insurance for over 74 million Americans.

E-government: By the people, for the people
"Imagine a democracy where ordinary citizens help decide what laws need to be passed and how they should be written." Federal Computer Week - 05/22/00

Other E-government Web Sites
Links to even more examples of how the Internet is bring the government of the people to the people. From your About Guide.

How To Apply For Social Security Benefits
a simple how to on applying for social security retirement benefits. From your About Guide.

Social Security and Older Americans
Resources for finding out about the services and benefits available from the Social Security Administration. Also, other resources for older Americans. From your About Guide.

Medicare Preventive Benefits
Medicare helps pay for some benefits that prevent and detect disease. From Senior Health Guide Marian Eure.

Medicare Resources and Information
Learn about benefits, changes, and pending legislation affecting Medicare recipients. From Arthritis Guide Carol Eustice.

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