Replace Your Medicare Card Over the Internet
The Social Security Administration (SSA) processes almost 750,000 requests for replacement Medicare cards every year. As part of the agency's growing E-government initiative, SSA has made it possible -- even easy -- for Medicare beneficiaries to order a replacement Medicare card over the Internet.
By visiting Social Security's secure Medicare Card Replacement Web site, Medicare participants will be able to request a replacement card by filling out an online form and sending it electronically to the agency. The Web site uses the highest commercially available encryption to ensure that your confidential information is secure as it travels over the Internet. Requests will be forwarded each day to the Health Care Financing Administration (HCFA), which will process the requests and mail the new cards to beneficiaries.
Internet requests for replacement Medicare cards should only be made during the SSA's online business hours (Eastern time) as follows:
Monday-Friday: 6 a.m. until 11 p.m.
Saturday : 8 a.m. until 8 p.m.
Sunday : 8 a.m. until 4 p.m.
You might need a replacement Medicare Card if:
- You are a Medicare beneficiary and need to obtain medical services
- Your Medicare card has been lost, stolen, destroyed or never received
Information you will need to order a replacement Medicare Card:
- Your last (exact) payment amount or the month and year you last received a payment if you have received benefits in the last 12 months.
- Your name as it appears on your most recent Social Security card
- Your Social Security Number
- Your Date of Birth
- Your phone number in case we need to contact you about your request
- Your e-mail address (optional)
You might also need:
- Your place of birth
- Your mother's maiden name (for identity purposes)
Medicare beneficiaries can also apply for a replacement card by calling the Social Security Administration at Toll-Free 1-800-772-1213 or visiting one of SSA's 1300 field offices.
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Enacted in July, 1965 to provide affordable health care to America's elderly citizens, Medicare now serves 39 million seniors and disabled Americans. The Medicare trustees estimate Medicare solvency through 2025, longer than ever before, and that Medicare will go on to serve an estimated 77 million Americans by 2030.
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