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IRS Help is Available from Several Sources

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IRS help with federal income tax is available to taxpayers from a multitude of sources ranging from IRS help phone lines, IRS help web sites and walk-in offices, to its U.S. Taxpayer Advocate Service for more involved or ongoing tax issues.

IRS Help Phone Lines
The IRS offers live telephone assistance with preparing tax returns or answering questions about tax notices sent to taxpayers by the IRS.

    Telephone IRS Help for Individuals:
    Toll-Free, 1-800-829-1040
    Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone IRS Help for Businesses:
    Toll-Free, 1-800-829-4933
    Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone IRS Help for Tax Exempt Organizations, Retirement Plan Administrators, and Government Entities:
    Toll-Free, 1-877-829-5500
    Hours of Operation: Monday – Friday, 7:00 a.m. to 5:30 p.m. Central Time.

    Telephone IRS Help for People with Hearing Impairments:
    Toll-Free 1-800-829-4059 (TDD)
    Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone IRS Help for Victims of Identity Theft:
    Toll-Free 1-800-908-4490 (Automated and live assistance)
    Hours of Operation: Monday – Friday, 8:00 a.m. – 8:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Telephone IRS Help for People Living Outside the United States:
    See: IRS International Services web page for phone numbers and hours of operation.

IRS Help Online Resources

IRS Help Face-to-Face

    IRS help on a face-to-face, human-to-human basis is offered at Taxpayer Assistance Centers (TACs) located in cities in all 50 states. TACs are staffed by trained IRS employees who can help you resolve tax problems and answer questions about how the tax law applies to your individual tax return. While all TACs welcome walk-in visitors, the IRS suggests you call ahead to set an appointment. Phone numbers can be found using the TAC Locator web page.

IRS Help from the Taxpayer Advocate Service

    The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should. Taxpayer advocates are available in all 50 states and U.S. territories. To find out if your tax situation is eligible for help from a Taxpayer Advocate, you can call the Taxpayer Advocate Service Case Intake Line at: 1-877-777-4778 or TTY/TTD: 1-800-829-4059.

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